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DESIGNER OUTLET SOLTAU

data protection

Privacy Policy - Fulfilment of Information Duties according to Art 13 EU-DSGVO
Thank you for visiting the Designer Outlet Soltau website and for your interest in our company. We would like you to know what data we collect and how we use it in compliance with the Federal Data Protection Act (BDSG) and the EU General Data Protection Regulation (DSGVO).

Responsible office
The office responsible for processing your personal data is FOC Service Soltau GmbH, Rahrsberg 7, 29614 Soltau, Germany, telephone: +49 (0) 5191-602 80, fax: +49 (0) 5191-602 81 00,

e-mail: info@designeroutletsoltau.com.

You can reach our data protection officer at the above postal address, with the addition "To the data protection officer" or at the e-mail address: datenschutz@designeroutletsoltau.com.

Data processing of persons in the business environment

Data subjects
We process the following data from contact persons of interested parties (interest in concluding a rental agreement): Company, name of contact person and professional contact and address data.

We process the following data from contact persons of tenants: Company, title and name of contact person, professional address data and contact data, bank details, contract data.

We process data from suppliers and business partners that is required for the initiation or conclusion of a contract: Company, title and names of contact persons, professional address data and contact data, bank details, contract data.

We process the following data from event participants: Company, title and name of the registered person, professional contact data and address data, possibly bank data for events with costs.

Disclosure of data
Personal data will only be passed on to third parties by us if this is necessary for the purpose of processing and fulfilling the contract or if it is required by law.

Storage/deletion of data
The data will be deleted by us as soon as storage is no longer necessary or legal, e.g. tax law retention obligations have expired. If the basis for processing is consent, we restrict the processing or delete the data if consent is revoked - unless there are legal regulations to the contrary.

The legal basis for data processing is

the initiation and fulfilment of a contract pursuant to Art. 6 para. 1 lit. b DSGVO.
Legal obligations pursuant to Art. 6 para. 1 lit. c DSGVO, (for example, legally prescribed storage and documentation obligations).
Legitimate interests of our company according to Art. 6 para. 1 lit. f DSGVO (for example, data processing via software solutions).
Art 6 para. 1 lit. a DSGVO when obtaining consent (for example when processing image data or for advertising purposes).
Data processing when contacting us via our website, registering for the newsletter, applying and registering for events

Applicants
If you send us your application documents, we will process your personal data contained therein as well as your CV and references for the purpose of personnel selection and filling the position. In the event of a rejection, we delete your documents 6 months after sending the rejection to you.

Legal basis: Art. 6 para. 1 lit. b DSGVO
If you consent to be kept on file with us for the purpose of contacting you at a later date, we will approach you with a separate request for the transmission of a consent. If you explicitly give us this consent, we will store your consent. If there is no further opportunity to fill a vacancy with us within one year, we will delete all your applicant data one year after you have sent us your consent.

Legal basis: Art 6 para 1 lit a DSGVO

Data processing for communication with you
We process the communication data provided by you (name, address, telephone number, e-mail address) in order to contact and communicate with you. Personal data that you provide to us by e-mail, via the contact form on our website or by telephone will be processed for the purpose of corresponding with you and responding to your enquiries or for the purpose for which you provided the data to us. For communication via the contact form on our website, we need at least your full name and e-mail address.

Legal basis: Art. 6 para. 1 lit. b DSGVO

Data processing for competitions
If you take part in our competitions, we will process your data to carry out the competition, to determine and notify the winner and to send the prize offered. For this purpose, we need your name and e-mail address; without these data, you cannot participate in the competition. If you also provide your telephone number, we will use this to contact you by telephone if you have not responded to the previous e-mail prize notification. However, this is not necessary for the implementation of the competition.

The data will be deleted after the winner has been determined and the competition has been completed.

Legal basis: Art. 6 para. 1 lit. b DSGVO

Further data processing

Purchase of gift vouchers
You can purchase vouchers and gift vouchers for the Designer Outlet Soltau and the shops located there via our website. For this purpose, we need your name and address data for invoicing and sending the voucher by post, as well as your e-mail address for sending the order confirmation with our account details. Without this data we cannot execute the contract with you. In addition, you can optionally provide your telephone number, which can be used to clarify queries more quickly, but this is not necessary for the conclusion of the contract.

Legal basis: Art. 6 para. 1 lit. b DSGVO

Newsletter / VIP Club
If you decide to become a member of our VIP Club, we will process the data you entered in the form (online or print).

A membership in our VIP Club with many financial advantages requires the authorisation of Designer Outlet Soltau to send you offers, information, advertising, invitations to competitions and promotions of the partners of Designer Outlet by EMAIL.

In order to be able to complete your registration in the VIP Club, we require a valid e-mail address from you or a further confirmation that you really are the supposed recipient of the mailings addressed to you. For this purpose, we will send a confirmation e-mail to the registered e-mail address with a link contained therein (double opt-in); only after clicking on this link is the registration completed.

If, as a member of the VIP Club, you would also like to receive special vouchers for your birthday, we will also need your date of birth. However, you can also become a member without stating your date of birth.

We collect further data in this context insofar as you provide it, but this is not necessary for the receipt of the advertising mailings. For example, we use your postcode to evaluate statistically and without personal reference which regions we reach with the newsletter and Designer Outlet Soltau.

If you take part in our VIP Club competitions, we process your data to carry out the competition, to determine and notify the winner and to send the prize offered. In this context, we also need your date of birth, as participants must be at least 18 years old.

The data processing is carried out with the help of contractually bound processors.

If you do not wish to receive any more mailings, you can cancel your membership at any time informally by sending an email to the contact details above.

Legal basis: Your membership in the club is based on Art. 6 para. 1 S 1 lit. b DSGVO (fulfilment of contract).

Data processing on our website

Informative use of the website

In the case of merely informative use of the website, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect at most the data that is technically necessary for us to display our website to you and to ensure its stability and security:

  • IP address
  • Date and time of the request
  • Time zone difference from Coordinated Universal Time (UTC)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Website from which the request came
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

Legal basis: Art. 6 para. 1 lit. f DSGVO

Cookies
In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in relation to the browser you are using and which provide the party setting the cookie (in this case, us) with certain information. Cookies cannot execute programs or transmit viruses to your computer.

The cookie enables you to be recognised when you visit the website without having to re-enter data that you have already entered previously.

The information contained in the cookies is used, for example, to determine whether you are logged in or what data you have already entered, or to recognise you as a user when a connection is established between our web server and your browser. Cookies are automatically accepted by most web browsers.

By using our websites, you agree to the use of these cookies, insofar as cookies are accepted according to your browser settings.

Transient cookies
Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies
Persistent cookies are automatically deleted after a set period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

Third-party cookies
These come from providers other than the website operator. They can be used, for example, to collect information for advertising, custom content and web statistics.

Browser
Most browsers are set by default to accept all cookies. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of our website may be limited.

You can remove cookies stored on your PC yourself at any time by deleting the temporary internet files.

Legal basis: Art. 6 para. 1 lit. f DSGVO (for technical cookies), Art. 6 para. 1 lit. a (for all other cookies).

Data use when using services from Google

We have entered into a contract with Google Ireland Limited ("Google"), a company incorporated and operated under the laws of Ireland (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. Nevertheless, it may happen that data is transferred from Europe to the USA, over which we as a company have no influence.

For the USA, there is currently no adequacy decision by the EU Commission within the meaning of Article 45 (1), (3) of the General Data Protection Regulation (GDPR). This means that the EU Commission has not yet positively determined that the country-specific data protection level of this country corresponds to that of the European Union on the basis of the GDPR (Article 46 appropriate safeguards).

Possible risks that cannot currently be excluded for you as a data subject in connection with the aforementioned information are in particular:

  • Your personal data could possibly be disclosed by Google USA to other third parties (e.g.: US authorities) beyond the actual purpose of fulfilling the order.
  • You may not be able to assert or enforce your access rights against Google USA in the long term.
  • There may be a higher probability that incorrect data processing may occur, as the technical organisational measures for the protection of personal data do not fully comply with the requirements of the GDPR in terms of quantity and quality.

With your consent to the processing of (advertising and marketing) cookies, you explicitly agree to the cookie setting, data processing and data transfer to the USA. You can remove cookies stored on your PC yourself at any time by deleting the temporary internet files.

Legal basis: Art 6 para 1 lit a DSGVO

Google Analytics

This website uses the function "Activation of IP anonymisation" (i.e. Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymised collection of IP addresses (so-called IP masking)). This means that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

According to Google, Google will use the information obtained to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google may, however, transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of the website to their full extent. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the websites (incl. your anonymised IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link (https://tools.google.com/dlpage/gaoptout?hl=de).

For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html or support.google.com/analytics/answer/6004245 .

Google Tag Manager

We use Google Tag Manager to recognise your user behaviour. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

You can find more detailed information here: www.google.com/intl/de/tagmanager/faq.html.

Legal basis: Art. 6 para. 1 lit. a DSGVO

Google Fonts

We use Google Fonts. Google Fonts are used without authentication and no cookies are sent to the Google Fonts API. If you have an account with Google, none of your Google account data will be transmitted to Google while using Google Fonts. Google only records the use of CSS and the fonts used and stores this data securely. You can find out more about these and other issues at developers.google.com/fonts/faq.

You can find out what data is collected by Google and what it is used for at www.google.com/intl/de/policies/privacy/.

Google AdSense

This website uses Google AdSense to integrate advertisements. Google AdSense uses cookies. These are files which are stored on your PC and enable Google to analyse the data relating to your use of our website. Google AdSense also uses web beacons, which are invisible graphics that allow Google to analyse clicks on this website, traffic to this website and similar information. The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may share this collected information with third parties if required to do so by law or if Google contracts with third parties to process the data. However, Google will merge your IP address with the other stored data. By making the appropriate settings on your internet browser, you can prevent the aforementioned cookies from being stored on your PC. However, this may mean that the contents of this website can no longer be used to the same extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics Conversion Tracking (Google Ads)

This website also uses Google Conversion Tracking. Google Ads sets a cookie on your computer if you have accessed our website via a Google advertisement. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Ads client's website and the cookie has not yet expired, Google and the client can recognise that the user clicked on the ad and was redirected to that page. Each Ads client receives a different cookie. Cookies can therefore not be tracked across Ads clients' websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads clients who have opted in to conversion tracking. Ads clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in the tracking procedure, you can also refuse the setting of a cookie required for this - for example, via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain "www.googleadservices.com" are blocked. Google's privacy policy can be found here.

When you use SSL search, Google's encrypted search feature, the search terms are usually not sent as part of the URL in the referring URL. However, there are some exceptions to this, for example if you are using certain less common browsers. For more information on SSL search, click here. Search queries or information in the referral URL could also be viewed through Google Analytics or an application programming interface (API). In addition, advertisers may receive information about the exact search terms that triggered a click on an ad. policies.google.com/faq

Google Maps

On this website we use the offer of Google Maps. This enables us to show you interactive maps directly on the website and allows you to use the map function conveniently. By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data already mentioned under the point "Informational use of the website" will be transmitted. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website in line with requirements. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information on your rights in this regard and setting options for protecting your privacy: www.google.de/intl/de/policies/privacy.

DoubleClick

The website uses the online marketing tool DoubleClick. To help AdWords customers and publishers serve and manage ads on the web, the Google advertising network and certain Google services may be used. DoubleClick uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to record which ads are shown in which browser and can thus prevent them from being shown more than once. In addition, DoubleClick can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later calls up the advertiser's website with the same browser and buys something there. According to Google, DoubleClick cookies do not contain any personal information. Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of DoubleClick, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider may obtain and store your IP address.

Google reCaptcha

We use the Google service reCaptcha to determine whether a human or a computer is making a certain entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website you visit with us on which the captcha is embedded, the date and duration of the visit, the recognition data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images.

Legal basis: Art. 6 para. 1 lit. f DSGVO

Social Media

Facebook

We have concluded a contract with Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. Nevertheless, it may happen that data is transferred from Europe to the USA, over which we as a company have no influence.

For the USA, there is currently no adequacy decision by the EU Commission within the meaning of Article 45 (1), (3) of the General Data Protection Regulation (GDPR). This means that the EU Commission has not yet positively determined that the country-specific data protection level of this country corresponds to that of the European Union on the basis of the GDPR (Article 46 appropriate safeguards).

Possible risks that cannot currently be excluded for you as a data subject in connection with the aforementioned information are in particular:

Your personal data could possibly be disclosed by Facebook USA to other third parties (e.g.: US authorities) beyond the actual purpose of fulfilling the order.

You may not be able to exercise or enforce your access rights against Facebook USA on a sustainable basis.

There may be a higher probability that incorrect data processing may occur, as the technical organisational measures for the protection of personal data do not fully comply with the requirements of the GDPR in terms of quantity and quality.

With your consent to the processing of (advertising and marketing) cookies, you explicitly agree to the cookie setting, data processing and data transfer to the USA. You can remove cookies stored on your PC yourself at any time by deleting the temporary internet files.

Legal basis: Art 6 para 1 lit a DSGVO

Social plugins

Our website uses social plugins ("plugins") from Facebook (Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland). The plugins are recognisable by one of the Facebook logos (dark grey or black "f" on a light grey circle or or white "f" on a blue tile, or the terms "Like", "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: developers.facebook.com/docs/plugins/.

When a user accesses a website of this offer that contains such a plugin, his/her browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which then integrates it into the website. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform users according to its level of knowledge:

The data collected in this way is anonymous for us, which means that we do not see the personal data of individual users. Facebook may link this data to your Facebook account and also use it for its own advertising purposes, in accordance with Facebook's data usage policy www.facebook.com/about/privacy/. You may allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

Facebook-Pixel

Our website uses Facebook pixels ("pixels") of the social network Facebook for the analysis, optimisation and economic operation of our online offer.

With the help of the pixels, Facebook can determine the website visitors as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use them to display the Facebook ads placed by us only to those Facebook users who have also shown interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). The aim is to ensure that our Facebook ads correspond to user interest and do not have a harassing effect. On the other hand, we can use pixels to track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

Your actions are stored in one or more cookies. These cookies allow Facebook to match your user data (such as IP address, user ID) with your Facebook account data. The data that is collected is anonymous and not visible to us and can only be used in the context of advertisements. If you would like to prevent the linking with your Facebook account, you have the option of logging out before you take any action.

For further information, please refer to Facebook's data policy at de-de.facebook.com/policy.php.

For specific information on Facebook Pixels, please see de-de.facebook.com/business/help/651294705016616 

Facebook Lead Ads

We use the "Lead Ads" function of Facebook (Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland) to collect and process certain personal data of interested parties - so-called leads - via the contact form (so-called "instant form") displayed on Facebook.com or in the Facebook app. The content and scope of the data requested in this form depends on the focus of the respective lead campaign. The processing of the data is strictly bound to the purposes pursued with the respective lead ad campaign. These purposes are clearly stated in the lead ad or on the form provided before the data provided is transmitted. For Lead Ads, both Facebook and we are data controllers. Therefore, both parties are responsible for ensuring that applicable law is complied with by providing a notice and a legal basis for processing the data provided by users of our platform.

For more information, please refer to Facebook's data policy at de-de.facebook.com/policy.php.

By giving your consent to the processing of (advertising and marketing) cookies, you explicitly consent to the transfer of data to the USA. You can remove cookies stored on your PC yourself at any time by deleting the temporary internet files.

Instagram

Data processing when using Instagram

On our website, we use functions of the social media network Instagram of the company Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA.

For the USA, there is currently no adequacy decision by the EU Commission within the meaning of Article 45 (1), (3) of the General Data Protection Regulation (GDPR). This means that the EU Commission has not yet positively determined that the country-specific data protection level of this country corresponds to that of the European Union on the basis of the GDPR (Article 46 appropriate safeguards).

Possible risks that cannot currently be excluded for you as a data subject in connection with the aforementioned information are in particular:

Your personal data could possibly be disclosed by Instagram USA to other third parties (e.g.: US authorities) beyond the actual purpose of fulfilling the order.

You may not be able to sustainably assert or enforce your rights of access against Instagram USA.

There may be a higher probability of incorrect data processing because the technical organisational measures for the protection of personal data do not fully meet the requirements of the GDPR in terms of quantity and quality.

With your consent to the processing of (advertising and marketing) cookies, you explicitly consent to the cookie setting, data processing and data transfer to the USA. You can remove cookies stored on your PC yourself at any time by deleting the temporary internet files.

With the functions for embedding Instagram content (embed function), we can display images and videos. By calling up pages that use such functions, data (IP address, browser data, date, time, cookies) are transmitted to Instagram, stored and evaluated. If you are logged into your Instagram account while surfing on our website, this data will be assigned to your personal account. The privacy policy, which information Instagram collects and how they use it can be found at help.instagram.com/519522125107875.

Legal basis: Art. 6 para. 1 lit. a DSGVO

Social Plugins Sharrif

We use "Shariff" social media buttons from heise on our website. This tool prevents your data from being transmitted to the social networks when you access the page, as would otherwise happen with the usual share buttons. "Shariff" only integrates these share buttons of the social networks on our website as a graphic that contains a link to the corresponding social network. However, if you actively click the graphic, corresponding data will be transmitted from you to the respective social network and you will be redirected to the service of the respective social network. We integrate the following social networks with "Shariff" on our website (including link to the respective data protection setting / privacy policy):

 

​​​​​​​​​​​​​​Duration of data storage
Cookies are deleted in accordance with the data protection guidelines of the various providers.

Data security
Your personal data is transmitted securely by us using encryption. We use the SSL (Secure Socket Layer) coding system for this purpose. Furthermore, we secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Our security measures are continuously improved in line with technical developments. However, we would like to point out that e-mail traffic and the Internet are fundamentally not secure media and therefore complete protection cannot be guaranteed.

Data subject rights
You have the following rights with respect to us regarding personal data relating to you:

  • Right to information, correction and deletion
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability

Please address your enquiries and requests by email to datenschutz@designeroutletsoltau.com or contact us using the contact details provided.

If you are of the opinion that we have violated German or European data protection law in processing your data and have thereby infringed your rights, we request that you contact us in order to clarify any questions you may have.

In addition, you have the right to contact a data protection supervisory authority and lodge a complaint. The competent authority for us is:

The State Commissioner for Data Protection of Lower Saxony
Prinzenstraße 5, 30159 Hanover
Telephone: +49 511 120-4500
Fax: +49 511 120-4599
Email: poststelle@lfd.niedersachsen.de

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