Our services

More than 1,200 free parking spaces are available directly at Designer Outlet Soltau, including accessible parking, parent and child parking spaces, and coach parking. For electric vehicles, we also offer 24 charging points, including Tesla Superchargers and additional charging stations.

Our center information is open daily from 9:30 am to 8:00 pm. Here you'll find everything you need to know about Designer Outlet Soltau, including the latest offers and promotions and the region. You can also purchase gift cards and browse a selection of souvenirs from the Lüneburg Heath.

Whether you're looking for a quick bite or a relaxing shopping break, our restaurants and cafés are the perfect place to recharge. Enjoy crispy pizza and pasta, juicy burgers with fries, Asian wok dishes, fresh bowls, or simply relax with a coffee and a slice of cake.

Enjoy your visit together with your four-legged friend. Dog water stations are available throughout the outlet and after your shopping trip, the nearby Lüneburg Heath is the perfect place for a relaxing walk together.

Our Kids Cars turn every visit into an adventure. Simply borrow one of our Kids Cars from the Centre Information for a refundable deposit and keep your little ones smiling throughout your shopping trip.

Enjoy exclusive benefits! As a member of our free VIP Club, you'll enjoy exclusive offers, invitations to our VIP Weeks, the latest news from Designer Outlet Soltau, and an attractive birthday gift every year.

We want all our guests to feel welcome and enjoy a comfortable visit. As a "Reisen für Alle" certified accessible shopping destination, Designer Outlet Soltau offers step-free stores, accessible entrances and restrooms, accessible parking spaces, and wheelchair hire. If you need any assistance, our team at the Centre Information will be happy to help.

Forgot your stroller? No problem! You can easily borrow a stroller from the Centre Information for a refundable deposit. That way, you can enjoy a relaxed shopping day with the whole family.

Our baby changing rooms provide a quiet and comfortable space to care for your baby. For added convenience, complimentary Pampers are available from the Centre Information whenever you need them.

Our children's playground is the perfect place for little ones to let off steam. With a variety of wooden play equipment, it offers plenty of space for climbing, sliding and playing, and is ideal for children aged 1 to 6 years.

International visitors from outside the European Union can benefit from Tax Free Shopping at Designer Outlet Soltau. In most stores, VAT refunds are processed through established providers such as Global Blue or Planet. Eligible visitors can therefore reclaim the VAT on their purchases and enjoy even greater savings on top of the already reduced outlet prices.

Use our lockers, available in various sizes, to safely store your shopping bags or personal belongings. Simply insert a €1 coin to lock the locker. You'll get your coin back when you unlock it.

No battery? No problem! To help you enjoy your shopping day without interruption, you can borrow a power bank from the Centre Information for a refundable cash deposit of 20 euro.

To make your visit as comfortable as possible, Designer Outlet Soltau provides free Wi-Fi, modern restroom facilities, and plenty of seating areas for a relaxing shopping break.